Flights Specialist

Surrey

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Job Reference :
58984

Flights Specialist
This upmarket Tour Operator are looking for a Flights Specialist to join their team. This role encompasses a range of tasks using Amadeus GDS including issuing tickets, flight schedule changes, out of date range bookings and all flight related tasks. This role would suit candidates with experience in a fares & ticketing role. Salary circa £30k and an excellent opportunity to join this award winning luxury travel company.

Flights Specialist - Role & Responsibilities:

  • Ensure all tickets are issued according to time lines and rebooking flights as appropriate to ensure best possible fares.
  • Monitor airline queues and ensure appropriate action is taken, sending schedule change letters to customers as required.
  • Support the reservations team with ad hoc pricing requests.
  • Book out of date range flights.
  • Maintain and build good working relationships with trade partners.
  • Ensure collection of passenger information for ticketing purposes.
  • Support with preparation of travel documentation.
  • Taking overflow calls for the Reservations team when necessary.
  • Proactively deal with customer feedback relating to flights.
  • Update flight content on in house reservations system.
  • Responsible for updating hotel status report twice weekly.

Flights Specialist - Skills & Experience Required:

  • Good overall knowledge of the aviation / travel industry, specifically in relation to flights.
  • Excellent understanding of airline contracts and fares.
  • Knowledge of IATA / BSP ticketing procedures.
  • Solid Amadeus GDS proficiency.
  • Must have strong organisational and time management skills and be able to effectively handle multiple priorities and meet deadlines.
  • Strong communication skills
  • Must be able to work in a team-based environment as well as on own initiative.

Flights Specialist - Additional Information:

  • Salary circa £30k depending on experience
  • Office based, with some flexibility for hybrid working after probationary period.
  • Monday to Friday 9 to 5.30
  • Ad Hoc emergency out of hours calls for ticketing assistance.
  • Range of company benefits and travel discounts.

Please apply for the position of Flights Specialist online or email your cv to lisa@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

Lisa Cain-Jones
Lisa Cain-Jones
Lisa Cain-Jones

Team Leader | Reigate

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Job Location
Hybrid
Job Sector
Fares & Ticketing
Job Type
Permanent
Salary Bands
26,000 - 34,999