Flights Specialist


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Flights Specialist
This upmarket Tour Operator are looking for a Flights Specialist to join their team. This role encompasses a range of tasks using Amadeus GDS including issuing tickets, flight schedule changes, out of date range bookings and all flight related tasks. This role would suit candidates with experience in a fares & ticketing role. Salary circa £30k and an excellent opportunity to join this award winning luxury travel company.

Flights Specialist - Role & Responsibilities:

  • Ensure all tickets are issued according to time lines and rebooking flights as appropriate to ensure best possible fares.
  • Monitor airline queues and ensure appropriate action is taken, sending schedule change letters to customers as required.
  • Support the reservations team with ad hoc pricing requests.
  • Book out of date range flights.
  • Maintain and build good working relationships with trade partners.
  • Ensure collection of passenger information for ticketing purposes.
  • Support with preparation of travel documentation.
  • Taking overflow calls for the Reservations team when necessary.
  • Proactively deal with customer feedback relating to flights.
  • Update flight content on in house reservations system.
  • Responsible for updating hotel status report twice weekly.

Flights Specialist - Skills & Experience Required:

  • Good overall knowledge of the aviation / travel industry, specifically in relation to flights.
  • Excellent understanding of airline contracts and fares.
  • Knowledge of IATA / BSP ticketing procedures.
  • Solid Amadeus GDS proficiency.
  • Must have strong organisational and time management skills and be able to effectively handle multiple priorities and meet deadlines.
  • Strong communication skills
  • Must be able to work in a team-based environment as well as on own initiative.

Flights Specialist - Additional Information:

  • Salary circa £30k (some flexibility depending on experience).
  • Office based or hybrid with a minimum of 3 days in the office.
  • Monday to Friday 9 to 5.30
  • Range of company benefits and travel discounts.

Please apply for the position of Flights Specialist online or email your cv to

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

Lisa Cain-Jones
Lisa Cain-Jones
Lisa Cain-Jones

Team Leader | Reigate

Employment Type
Full Time
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Job Location
Job Sector
Fares & Ticketing
Job Type
Salary Bands
26,000 - 34,999