Customer Operations Coordinator

We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team.  Offering excellent career progression to Team Leader.  
Hybrid with their offices in West London, paying up to £33K + Team bonus 

Customer Operations Coordinator, Responsibilities

• Responsible for servicing all customer pre-departure enquires, amendments and cancellations
• Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
• Acting as main point of contact for questions, support and day to day training

Customer Operations Co-Ordinator, Skills Required

• Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
• A desire to develop into a Team Leader role
• Excellent communication and customer service skills
• A passionate skier/boarder an advantage but not required

Additional Information

• Paying £30-33K + Team bonus ote £2K
• Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
• Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar
• Excellent career opportunities
• 22 days hol + bank holiday
• In-office showers and bike parking
• Ski resort educational trips
• Regular company socials
• Weekly in-office breakfast
• End of season trip, long weekend in one of their chalets

To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to amy@candm.co.uk or call Amy on 02073971284 quoting Ref: AM61010