Operations Manager

Operations Manager, 40-42K. Adventure Group Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This an award-winning company with an excellent reputation and a very exciting product portfolio.

Operations Manager Responsibilities:

• Manage an Operations team with a headcount of around 7
• On-board, train and continually mentor and develop your operations team members
• Manage allocations on tours, trip documentation and continually develop systems and processes
• Join strategic internal meetings and external meetings with partners alongside the Senior Operations Manager
• Assist with recruitment for Operations team and on-the-ground Tour Leaders
• Lead operations’ coordination with sales team and collaborate with product team and wider business
• Hands-on operations management of a share of the tour portfolio including crisis management when needed
• Negotiation and liaison with DMC’s
• Creation of trip documents.
• Work closely with the Sustainable Travel Manager

Operations Manager Skills and Experience Required:

• Minimum 3-4 years of Experience working in operations in group travel (for adults or children)
• Some experience in people management is beneficial
• Leadership qualities – essential
• Excellent attention to detail
• A passion for travel – essential

Operations Manager Additional Information:

• 4 days from home and 1 day per week in London Office (Tues, Wed or Thurs)

If you have the requisite experience that qualifies you for this exciting new Operations Manager position please your CV to mark@candm.co.uk