Luxury Travel Consultant

Luxury Travel Consultant
Are you passionate about luxury travel and delivering exceptional customer service? This prestigious long-haul tour operator is looking for a Luxury Travel Consultant to join its reservations team, supporting customers and travel agents with enquiries, bookings and administration for premium destinations in the Indian Ocean, Middle East & Africa This is a fantastic opportunity to join a highly regarded luxury travel brand in a varied, sales & customer focused role. Salary of £30k to £32k plus bonuses.

Luxury Travel Consultant – Role & Responsibilities:

• Handle enquiries, quotes, bookings and general administration as part of the reservations team.
• Support concierge-style services and special requests for luxury long-haul holidays.
• Manage daily tasks within the reservations system and ensure all passenger details are accurate and up to date.
• Use Amadeus to action bookings, issue quotes and complete administration.
• Build and maintain excellent relationships with travel agents and direct customers.
• Proactively contact customers prior to travel to offer additional services and enhancements.
• Notify agents and customers of new special offers to drive business into the reservations team.
• Prepare and arrange travel documentation.
• Review customer feedback and take appropriate action, seeking guidance where needed.

Luxury Travel Consultant – Skills & Experience Required:

• Experience of working within a tour operator or retail travel environment in a sales role.
• Strong organisational and administrative skills with excellent attention to detail.
• Confident communicator with exceptional customer service skills.
• Ability to manage and prioritise multiple tasks in a fast-paced environment.
• Proactive approach with a positive, team-focused attitude.
• Accuracy-driven with a commitment to maintaining high professional standards.
• Experience using Amadeus or similar GDS would be beneficial but not essential.

Luxury Travel Consultant – Key Benefits:

• Salary of £30k to £32k depending on experience, plus bonuses
• Monday to Friday: 9 to 5.30, Saturdays 9 to 4 on a rota basis
• Hybrid working available after probation (one day per week from home)
• Supportive, collaborative team environment within a luxury travel brand

Please apply for the position of Luxury Travel Consultant online or email your CV to lisa@candm.co.uk