Flights Manager

Flights Manager
This leading specialist tour operator is seeking a commercially astute and experienced Flights Manager to oversee all flight buying and seat management across its portfolio of niche travel brands. This is a fantastic opportunity to join a collaborative and high-performing team, working across a diverse range of culturally rich and interest-led travel experiences.  Salary up to £45,000, hybrid working preferred but fully remote (UK only) also considered for experienced candidates. 

Flights Manager – Role & Responsibilities:

• Oversee all flight buying for group travel
• Lead and optimise the performance of the flights team
• Quote and book group flights, ensuring alignment with budget targets
• Maintain and update internal systems with the latest flight arrangements
• Liaise with product teams to communicate flight schedules, route options, and budget parameters
• Collaborate with Finance to manage flight payments, deposits, balances, and ticketing deadlines
• Respond to any aviation crisis or disruption, ensuring appropriate action is taken
• Research new flight routes and provide pricing for upcoming programmes
• Stay up to date with airline terms and conditions, managing allocations and refunds as needed

Flights Manager – Skills & Experience Required:

• Minimum 3 years’ experience in a similar flights Manager / Aviation Manager / Air Product or Air Operations Manager role
• Strong understanding of airline contracts and fare types (IT, seat-only, published)
• Knowledge of IATA/BSP ticketing procedures
• GDS proficiency, preferably Amadeus.
• Excellent negotiation and supplier relationship management skills
• Highly organised with strong planning, analytical, and numerical abilities
• Confident team leader with the ability to juggle multiple priorities and deliver under pressure

Flights Manager – Additional Information & Key Benefits:

• Salary: Up to £45,000, dependent on experience
• Hybrid working or fully remote
• 25 days annual leave
• Birthday day off
• Discounted travel

Please apply for the position of Flights Manager online or email your cv to lisa@candm.co.uk