Africa Safari Consultant

Africa Safari Expert required by an independent Africa Specialist Tour Operator. 40-45K plus commission (c.15K OTE) Ethical tourism is a major priority for this Africa Specialist who believe tourism is a force for good and done correctly makes a positive impact to communities, wildlife and environment at their destinations. This is a Hybrid role with some weekly office work.

Key Benefit (amongst others) : 2 African Fam Trips per year.

Responsibilities of an Africa Safari Expert:

• Manage a portfolio of clients, acting as their trusted travel adviser from initial enquiry through to post-travel follow-up, while building long-term relationships that encourage repeat business and referrals.
• Conduct detailed client consultations, maintaining accurate records of individual preferences, requirements and travel history to create highly personalised luxury travel experiences.
• Design bespoke travel itineraries that reflect each client's aspirations, identifying opportunities to enhance every journey through exclusive experiences, premium upgrades and added-value services.
• Apply expert destination knowledge by advising clients on travel timing, accommodation, transport, local experiences and practical travel requirements, while keeping abreast of emerging luxury travel trends and new product developments.
• Oversee the booking process from confirmation to final documentation, working closely with internal teams and supplier partners to ensure every itinerary is delivered seamlessly.
• Provide exceptional support before, during and after travel, resolving any changes or unforeseen issues professionally while gathering client feedback to help continually improve service delivery.
• Develop and maintain strong relationships with hotels, lodges, DMC’s, airlines and other supplier partners.
• Produce engaging destination content, including blogs and other marketing material, to showcase expertise and inspire future travel.
• Continue developing your product and destination knowledge through familiarisation trips, industry events and networking opportunities, sharing insights with colleagues to support the wider team.

Experience required:

• This is an opportunity for a candidate with a good level of experience working as an Africa Specialist Travel Consultant and substantial on-the-ground experience out in Africa

If you are an experienced Africa Specialist and you live a commutable distance from the Wiltshire/Hampshire border please send your CV asap to mark@candm.co.uk or call 02073971272