Air Product and Ticketing Executive

Air Product and Ticketing Executive - Required for this global travel organisation, they are looking for an experienced Galileo ticketing agent from a corporate background. This is a fully remote role with occasional travel to the London office with a salary up to £35,000 plus great benefits.

Air Product and Ticketing Executive duties:

• Ensure all fares are checked, priced and tickets issued accurately and efficiently within the GDS, mainly using galileo
• Calculate and apply correctly additional cost, taxes, and penalties when re-issuing tickets
• Processing refunds via GDS or BSP
• Running the Fares Helpdesk service for their members, providing support and assistance with GDS entries and fare related queries via email and phone
• Liaise with airlines and Travelport on behalf of colleagues and members to help resolve any issues where necessary
• Checking BSP frequently and investigating any pending ADMs
• Ensure fares are distributed swiftly and accurately to members across 3 GDS including Sabre, Amadeus, and Galileo
• Continuously strive to improve operating standards and methods to meet and exceed the requirements of the business and any agreed targets
• Assist the finance department and internal teams with BSP and ticketing related queries

Air Product and Ticketing Executive skills required:

• Working with GDS, preferably using Galileo daily
• Understanding fare construction and manual fare builds
• Ticketing net, ITX and published fares
• Dealing with re-issues
• Solving flight/ticket related problems efficiently
• Working within a TMC environment in an operational capacity
• You may be required to meet with airlines, attend trade events and become involved with the development of our Air Strategy. Existing relationships with airlines would be beneficial

Additional information

• Monday to Friday 9am to 5.30pm
• Based from home but based in reachable distance of London for occasional team meetings
• Great benefits including private medical, 25 days holidays, buy and sell up to 5 days holidays, birthday off, volunteering day, travel discounts, eye care, life assurance, pension, bonus etc

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk