Business Travel Operations Manager – Global TMC

Business Travel Operations Manager – Global TMC

Are you an experienced Operations Manager in Business Travel looking for your next challenge? Or a strong Team Leader/Supervisor that’s already mostly hands off ready to take the next step in your career? This global TMC is seeking a driven and capable Business Travel Operations Manager to lead a high-performing team servicing a prestigious, high-profile client.

As a Business Travel Operations Manager, you will:

• Oversee operations for one key global client, working closely with the Account Manager to ensure service excellence
• Lead, coach, and support a team of 6 experienced Business Travel Consultants who will be booking complex global itineraries using Sabre
• Manage all aspects of team performance: 1-2-1s, performance reviews, rotas, sickness and holiday cover
• Handle any escalated customer service issues with a hands-on, solution-focused approach
• Collaborate across departments to ensure client satisfaction and operational efficiency

What We’re Looking For:

• Proven experience in Business Travel Operations Management within a TMC environment
• Alternatively, a skilled Supervisor or Team Manager who’s almost hands off, ready for progression
• Sabre GDS experience is highly desirable
• Strong people leadership skills with a proactive and supportive management style
• Confident in managing high-touch, demanding clients with professionalism and poise

Why Apply?

• Fully Homeworking if you prefer or Hybrid working – max one day per week in the London office
• Be part of a global, well-established TMC with a strong reputation in the industry
• Excellent benefits package and real opportunities for long-term career growth
• Salary is £40,000 – £48,000 + excellent benefits

If you're an experienced Business Travel Operations Manager looking for a new challenge with a leading global TMC, we’d love to hear from you.
Apply online now or send your CV to kelly@candm.co.uk, or call Kelly on 01612384490 quoting reference KR60123.