Operations Manager

Operations Manager, Fixed Term Contract: This luxury tour operator have an exciting opening for an experienced Operations Manager with proven people management experience. Hybrid with the offices West London, Paying £40-45K, 12 month fixed term contract.

Operations Manager, Responsibilities:

• Line-Management and leadership of multiple Operations Functions including performance reviews, coaching and development
• Manage ATOL / ABTOT and Package Travel Regulations compliance and upskill the team on any requirements
• Create, analyse, maintain, and report weekly, monthly and quarterly reports, dashboards and KPIs in support of driving and meeting accuracy and guest satisfaction initiatives
• Report on results, analyse trends and suggest improvements
• Assist the Senior Operations Manager with operational planning in terms of headcount, financial plan and operational assignments

Operations Manager, Skills Required:

• Demonstrated leadership and people management experience
• Proven Operational experience within the travel industry
• The ability to deliver data-driven approaches

Additional Information:

• Paying £40K - £45K
• 12 month fixed term contract
• Hybrid with offices in West London, 3 days in 2 days at home
• Working Mon - Fri 09.00 - 17.30

To apply for this Operations Manager please either apply online, email your c.v to mark@candm.co.uk or call Mark on 02073971272 quoting Ref:MS59545