Account Manager

Our client is a leading global business travel consortium for corporate travel agencies, corporate travel departments and corporations. They are seeking an Account Manager to join their team on a remote basis. The role is to strengthen member relationships, grow revenue, and deliver exceptional support across the partner network. The role is Monday to Friday core hours with a salary of up to USD65,000 plus comms, bonus and excellent benefits.

 Account Manager responsibilities:

• Manage PNRs & ticketing including exchanges, refunds, pricing, EMDs, and profile maintenance
• Support member sales through outreach, prospecting, and cold calling
• Maintain data & reports across databases, spreadsheets, and CRM (SugarCRM)
• Load airline agreements and create ticketing/contract instructions
• Collaborate across teams to share best practices and improve performance
• Conduct online research and manage ARC lists for carrier programs

Account Manager skills required:

• Solid Corporate Travel Advisor experience
• Expert GDS skills 
• Strong sales & relationship building skills
• Travel agency operations experience
• MS Office proficiency

Additional information:

• Monday to Friday core hours 
• Excellent medical cover 
• Remote working