IT Support Representative

IT Support Representative - London
Our client, a travel company based in Central London, is seeking an experienced IT Support Representative to handle all day to day IT issues across the business. You’ll be the go to person for hardware, software, systems, and technology improvements. This is a Monday to Friday role, office based with a salary of up to £40,000.

IT Support Representative responsibilities:

• Resolve IT issues across the business
• Manage website updates and act as first contact for our marketing agency
• Set up new starters and maintain user accounts
• Procure and configure tech including hardware, printers, and devices
• Oversee office facilities and handle incoming deliveries

IT Support Representative skills required:

• MSP Level 2 service desk experience
• Strong troubleshooting skills across Windows, Mac OS, Azure AD, Office 365, networking, VPNs, Intune, and hardware setups
• Experience with tools like Active Directory, Hyper V, SCCM, SonicWall, backup solutions, and Apple Business Manager
• A proactive, organised approach and excellent communication skills

Additonal information:

• Monday-Friday in Central London office 9am-5.30pm
• Salary of up to £40,000 dependent on experience
• Company benefits